Instructional Designer - Contract
- Location:
- Melbourne CBD, Victoria, Australia
- Posted:
- 4th May 2026
- Advertiser:
- Hays - ANZ - 2992964
- Hands‑on, end‑to‑end instructional design work
- Fast‑paced contract with real substance
- Make an immediate, visible impact
Your new company
This organisation is in the middle of an exciting transformation, investing heavily in systems, capability uplift and user centred learning. With a strong reputation for quality, innovation and impact, they are rolling out a major CRM platform and are committed to ensuring their people feel confident, capable and supported every step of the way. You'll be joining a collaborative, outcomes driven environment where smart learning design genuinely makes a difference.
Your new role
This is a fantastic opportunity for an experienced Instructional Designer to make an immediate impact on a high profile CRM implementation. On an initial 3 month contract, you'll design and build practical, engaging learning solutions that help users quickly and confidently adopt a new enterprise system. Your work will be highly visible and genuinely valued. You'll partner with subject matter experts and stakeholders to turn complex technical information into clear, user friendly learning assets including workbooks, guides, job aids and "help buddy" resources. Expect a hands on role where no two days are the same, combining design, facilitation, consultation and problem solving. If you enjoy fast paced environments, stakeholder interaction and creating learning that solves real problems, this role will play straight to your strengths.
What you'll need to succeed
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You'll bring a strong mix of technical capability and people skills, including:
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Demonstrated experience as an Instructional Designer delivering end to end learning solutions
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Proven success developing learning and performance support materials for CRM or enterprise platforms (Client 360 experience highly regarded)
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Confidence using digital authoring and content building tools
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A solid understanding of CRM systems and technical workflows
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Background in insurance or a regulated environment (preferred, not essential)
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Strong client engagement skills, including workshop facilitation and stakeholder consultation
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High digital literacy and the agility to work across multiple systems
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The ability to thrive in a fast paced, delivery focused environment
What you'll get in return
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A highly engaging contract role on a major transformation program
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The chance to produce learning that has real, immediate impact
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Exposure to complex systems, senior stakeholders and meaningful work
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A supportive, collaborative environment that values quality and expertise
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Immediate start and competitive contract conditions
What you need to do now
If you're an experienced Instructional Designer available for an immediate contract and looking for a role where your work will truly matter, click 'apply now' to forward an up-to-date copy of your CV to nicola.jones@hays.com.au, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
