Jobs in HR

• Global Luxury Brand
• Sydney CBD offices with flexible working and great benefits
• Collaborative, Creative Culture and Leaders

Your new company
Working for a global luxury retail brand supporting a well established workforce based across multiple states, delivering the highest of standards in customer service and product knowledge. A fantastic business and culture, high performing, with deep knowledge and genuine commitment to investing in its employees and giving them the best tools to succeed.

Your new role
Based at the Sydney CBD head office, you will work closely with the HR, L&D and Marketing team to upskill and develop expertise in all areas of new collections, deep brand knowledge and customer facing experience. These are high-end, well known brands established in ANZ so will be elevating customer experience and employee expertise.

Key responsibilities include:

• Improve and upskill brand knowledge across retail operations
• Strategically build expertise and genuine passion and enthusiasm through storytelling and creating connections to the brands
• Facilitation of training programs - blended learning, so will include face to face, workshops, classroom style, and e-learning modules
• Creating content for training programs, brand education and digital
• Managing the LMS and ensuring training schedules and content are fully up to date
• Some travelling to other states when needed on a quarterly basis
• Working in partnership with Retail Operations to collaborate on content creation and training strategies

What you'll need to succeed

• This is a great role for an in-field Trainer, Retail Trainer, L&D Officer or Specialist, looking to take the next step.
• You will ideally have experience as a Trainer and Facilitator in the retail industry or have worked in the retail operations industry prior to moving into L&D
• You will ideally have worked for a luxury brand or aligned retail industries in beauty, apparel or accessories
• You will have excellent facilitation skills and experience in blended learning techniques
• You will have attention to detail and be passionate about learning
• You will have experience of developing training content and strategies
• You MUST be experienced in managing an LMS & creating LMS content
• Cert IV in Training and Assessment is preferred but not essential

What You'll get in return
Salary is 100 - 110K base + super + 10 % bonus

• Generous benefits including product allowance, discounts, as well as wellbeing events and health initiatives
• Career development across the group locally and globally
• Flexible working - 3/2
• Working for a truly collaborative team and leaders who will mentor and develop

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV with experience in retail highlighted as this is essential to be considered for the position.

• Apply for this job